Return Policy and Order Cancellation

RETURN POLICY

It is possible to return products ordered from us:

• In case of ITR items: you can return them within one month from the date of invoicing the goods
• In case of ORIGINAL items: you can return them within 15 days from the date of invoicing the goods

We remind you that to proceed with the evaluation/return it is always necessary to submit the RETURN REQUEST FORM which can be downloaded here, duly filled out.

 

ORIGINAL PRODUCTS ORDER CANCELLATION

For urgent VOR / URGENT orders: cancellation once ordered is not allowed
For STOCK order: cancellation is allowed within 24 hours from the order